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To receive discount fares based on age, please check that the qualifications below are met. If there are only adult fares available for your itinerary, we will quote adult fares.

Senior: To qualify for available senior fares, passengers must be age 60 or over.

Youth: To qualify for available youth fares, passengers must be 25 and under.

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  • Austria: Ages 6-15
  • Belgium: Ages 6-11
  • Bulgaria: Ages 6-11
  • Denmark: Ages 6-15
  • Czech Republic: Ages 6-11
  • Finland: Ages 6-16
  • Germany: Ages 4-14
  • Great Britain: Ages 5-15
  • Hungary: Ages 6-13
  • Luxemburg: Ages 6-11
  • Norway: Ages 4-15
  • Republic of Ireland: Ages 4-15
  • Slovakia: Ages 6-11
  • Slovenia: Ages 6-11
  • Switzerland: Ages 6-15
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Amtrak Announces Partnership with SilverRail Technologies

National Railroad Passenger Corporation
60 Massachusetts Avenue NE
Washington, DC 20002
http://www.amtrakagentsupport.com

Contacts:
Barbara Bach: bachb@amtrak.com
Senior Marketing Officer
International Sales
National Railroad Passenger Corporation

September 4, 2009

Amtrak RailAgent Powered by SilverRail Technologies

Amtrak Announces Partnership with SilverRail Technologies

Amtrak is pleased to announce that SilverRail Technologies, Inc. is a certified partner in the global distribution of Amtrak products and services. SilverRail Technologies has assumed responsibility for the Amtrak RailAgent brand of websites from Wandrian, Inc.; including the service, software and application support of the Amtrak RailAgent websites.

Through this new partnership, Amtrak and SilverRail Technologies will leverage existing technologies and provide travel agents, tour operators and corporate accounts with new booking tools, greater functionality and ease of use in selling Amtrak products and services.

What does this mean to you?

No major changes. Amtrak RailAgent will look and work the same as it has looked and worked. Current logins and passwords remain valid and will continue to allow you to book Amtrak online.

Who to contact with questions:

SilverRail Technologies has retained several key call center staff to provide continuing support with Amtrak RailAgent. (Please Note: Messages sent to Wandrian will not be forwarded.)

For general support: service@amtrak.railagent.com
For phone support: 617-630-0260
Commission questions: commissions@amtrakrailagent.com
Online support: www.amtrakagentsupport.com

What to expect in the future:

Commission Payment Solution: The first new feature is a faster and more efficient commission payment solution integrated with Moneydirect, a leading travel industry payment solution. Starting with the August sales, your commissions will be sent to you by SilverRail Technologies, via Moneydirect if you are located in the following countries: The United States, Canada, The United Kingdom, Australia, New Zealand, France, Argentina, Chile, Mexico, and Venezuela. If you are located in a country not included in the previous sentence, you will continue to receive commission payment via check. A follow-up e-mail to you will provide you with additional details about Money Direct.

Technology: The SilverRail Technologies “Rail API” will be the foundation for future online booking and settlement solutions between Amtrak and the travel trade. This unique platform will allow partners to integrate Amtrak products and services into existing websites and corporate booking tools, as well as allow for the introduction of new and innovative features.

Communication: You can expect regular updates on enhancements, online bookings management, and customer experience improvements.

Thank you for your business and continued support of Amtrak. We look forward to a long and mutually profitable relationship as rail travel’s popularity continues to grow worldwide.


Craig White
Senior Director, Travel Industry Sales
National Railroad Passenger Corporation

Barbara Bach
Senior Marketing Officer
International Sales
AMTRAK
National Railroad Passenger Corporation